“I received my Video Book and all I can say is ‘Wow!’ It’s so much better than a dusty old wedding book that sits in the back of the cupboard.”

– Billy Bradshaw

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FAQs

What to know more about Your Video Books?

Well you’ve come to the right place.

Video Memory Books

What are Your Video Memory Books?

Text Your Video Memory Book is an innovative video album that revolutionizes the way you share and cherish your precious memories. It’s not just a typical family album; it’s a portable video player and speaker system embedded within a beautifully crafted book-like design.

With Your Video Memory Book, you can easily access and enjoy your wedding video, engagement footage, elopement highlights, or any other cherished moments with just a flip of the cover. Featuring a 7-inch display screen and embedded speakers, this portable device brings your memories to life in stunning detail and sound.

Designed to replicate the opening of a traditional book, Your Video Memory Book is a convenient and stylish way to relive your happiest moments on demand. With over 3 hours of internal memory storage and a rechargeable battery lasting up to 4 hours, you can enjoy uninterrupted playback of your favorite videos and photos.

How can I get in contact with you?

You can reach out to us anytime at: hello@yourvideomemory.com.

Rest assured, we are dedicated to responding promptly to all emails, striving to address your inquiries with utmost efficiency.

Do you offer additional cover styles or titles to choose from?

We are continuously expanding our collection of Your Video Memory Books with new styles and titles in development. Stay tuned for exciting updates! In the meantime, explore our current selection of styles by visiting: Our Products

Have a unique idea for a video book style and title? Share it with us by emailing your suggestion, and it could become a reality in our store. We value your creativity and look forward to hearing from you!

Can I load photos and videos myself onto the Video Book?

Absolutely! Video Books operate smoothly, similar to a USB drive.

To get started, connect the device to your computer using the included micro-USB cable. Then, simply transfer your content by copying and pasting it into the Videos folder that appears on your computer screen.

You have the option to either copy and paste or drag and drop your photos and videos into the folder. You can also delete any media from the storage as needed.

Important reminder: Avoid formatting the Video Book, as doing so will remove the media player software required to view your photos and videos.

For further guidance, check out our tutorial video available on our How To Page.

Can I load multiple photos and videos to the Video Book?

Absolutely! You can upload lots of photos and videos. The Video Book works like a USB drive and can store up to 4GB of files internally.

Check out our tutorial video available on our How To Page.

How long can my video be?

You can put more than 3 hours of videos on the Video Book, but remember it can hold up to 4GB of storage.

For the best experience, we suggest keeping videos around 15 minutes long. This leaves space for other content you might want to add.

What types of files can I use with the Video Book?

The Video Books can play most common video formats, such as .MP4 and .MOV files. To ensure the best viewing experience, we recommend converting your video to a 1280 x 720p resolution.

If you’re having trouble with your videos not auto-playing or appearing stretched, it’s likely they need to be converted.

Check out our video tutorial that walks you through this simple process on our How To Page.

For additional assistance, feel free to reach out to us via email at hello@yourvideomemory.com

How long will the battery stay charged?

The Video Book comes with a 2500 mAh battery. It can play videos for about 4 hours when fully charged. When fully charged and closed, it can last up to a year on standby. Remember, all Video Books are delivered partially charged, so it’s best to give it a full charge before you start using it.

How long can my video be?

You can put more than 3 hours of videos on the Video Book, but remember it can hold up to 4GB of storage.

For the best experience, we suggest keeping videos around 15 minutes long. This leaves space for other content you might want to add.

How do I charge the Video Book?

Charging the device is easy with the supplied standard micro USB cable. Simply connect it to a computer or a standard USB charger. After a period of inactivity, the device will automatically start charging.

If I have multiple pictures and videos, can I decide their order?

Absolutely! To arrange your media for the Video Book, just rename your files and put a number at the start of each file according to your preferred order.

Check out our video tutorial that walks you through this simple process on our How To Page.

For instance, if you have three video files, rename them like this:

  • 01-Proposal-Video
  • 02-Engagement-Video
  • 03-Wedding-Video

You can place your media files in any sequence you prefer.

Can I pause, fast forward and rewind a video?

Certainly:

  1. You can press the button to play or pause the video.
  2. Press the forward or rewind buttons once to move to the next or previous clip.
  3. Hold down the forward or rewind buttons to skip the video forwards or backwards.

Shipping and Returns

What are my shipping options?

We usually aim to ship your order within 2 days of your order being placed.

All our deliveries are currently processed through DHL.

Currently, we ship only to the UK.

My Video Memory Book arrived damaged, who do I contact?

Before shipping, each order undergoes thorough quality checks to ensure your complete satisfaction.

Upon delivery, please inspect your order carefully. Should you find any damage, kindly contact us within 3 business days by completing a Returns Form.

For further details on our returns process, please refer to our Returns Policy page.

What is your returns policy?

Upon receiving your delivery, you have a 14-day window to request a refund by completing a return request form available on our Returns Form Page.

Our commitment is to offer top-notch customer service. Should you encounter any concerns, please don’t hesitate to reach out to us at hello@yourvideomemory.com.

View our Returns Policy here.

Beautiful, elegant and unique.

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